Delivery Feedback Form | Kernock Park Plants Ltd

We would be greatful if you could take the time to leave us some feedback on your delivery. if we do not receive any feedback within 3 days of your delivery being received, we will assume everything was to your satisfaction.We would be greatful if you could take the time to leave us some feedback on your delivery. if we do not receive any feedback within 3 days of your delivery being received, we will assume everything was to your satisfaction.

Plants / Labels ReceivedPlants / Labels Received

Did the products received match the delivery note?Did the products received match the delivery note?YesNo

Please provide details of any issues with plants / labels:Please provide details of any issues with plants / labels:Missing Despatch NotePlants - Missing Tray(s)Plants - Incorrect Variety ReceivedPlants - Unable to Fulfil Order due to ShortagesPlants - Varieties MixedLabels - MissingLabels - Incorrect Quantity ReceivedLabels - Incorrect Variety ReceivedOther - please provide details below

Please provide details of any issues with an InstaPlant design:Please provide details of any issues with an InstaPlant design:InstaPlant - Missing PaperworkInstaPlant - Incorrect DesignInstaPlant - Incorrect SizeInstaPlant - Incorrect Plants UsedInstaPlant - Missing PlantsOther - please provide details below

How would you rate the overall quality of the plants received?How would you rate the overall quality of the plants received?ExcellentSatisfactorySatisfactory - But With Some IssuesUnsatisfactory

Please provide details of any quality issues:Please provide details of any quality issues:Blind StemmedDormancy issuesMicroprop mutationToo OldPlugs - DeadPlugs - MissingPoor - Weak - UnuseablePropagation FaultScorchedStretchedToo DryToo WetTrimmedNot to Required SpecifcationUneven SizesUnrootedPoor PerformanceOther - please provide details below

Please provide details of any pests or disease found:Please provide details of any pests or disease found:AphidRoot AphidDiamond Back MothLeaf HopperLeaf MinerMealy BugThripTortrix MothTwo Spotted MiteVine WeevilWhiteflyBlack SpotBotrytisDowny MildewFusariumLeaf SpotsLiverwortPhytoptheraPowdery MildewPythiumRhizoctoniaRustThelaeviopsisOther - please provide details below

Comments / Further Details:

Packaging / TransportPackaging / Transport

Please select the packaging / transport method used:Please select the packaging / transport method used:TrolleyPallet (Trolley)Pallet (Boxed)BoxedCollectOther

How would you rate the overall quality of the packaging / transport?How would you rate the overall quality of the packaging / transport?ExcellentSatisfactorySatisfactory - But With Some IssuesUnsatisfactory

Please provide details of any issues with the packaging:Please provide details of any issues with the packaging:Box Insert CollapseBox WetBox Packing LackingTrolley - Shelf CollapseTrolley - Shelf Too Low

Please provide details of any issues with the transport:Please provide details of any issues with the transport:Damage - Split / CrushedDamage - UpturnedDelay / Requested ETA Not MetInappropriate Method of TransportMissing Parcel / TrolleyVehicle SizeDelivered to the Wrong Location

Comments / Further Details:

Quality of ServiceQuality of Service

How would you rate the overall service received from Kernock Park Plants?How would you rate the overall service received from Kernock Park Plants?ExcellentSatisfactorySatisfactory - But With Some IssuesUnsatisfactory

Please provide details of any issues with the service received:Please provide details of any issues with the service received:Sales - Input ErrorSales - Wrong Unit SizeAccounts - Collection Discount MissingInstaPlant - Sales ErrorInstaPlant - Not Happy with DisplayOther - please provide details below

Delivery Feedback Report