Delivery Feedback Report

We would be greatful if you could take the time to leave us some feedback on your delivery. if we do not receive any feedback within 3 days of your delivery being received, we will assume everything was to your satisfaction. We would be greatful if you could take the time to leave us some feedback on your delivery. if we do not receive any feedback within 3 days of your delivery being received, we will assume everything was to your satisfaction.

Name

Email Address

Company Name

Despatch Number

Date Received

Time Received

Plants / Labels Received Plants / Labels Received

Did the products received match the delivery note? Did the products received match the delivery note? Yes No

Please provide details of any issues with plants / labels: Please provide details of any issues with plants / labels: Missing Despatch Note Plants - Missing Tray(s) Plants - Incorrect Variety Received Plants - Unable to Fulfil Order due to Shortages Plants - Varieties Mixed Labels - Missing Labels - Incorrect Quantity Received Labels - Incorrect Variety Received Other - please provide details below

Please provide details of any issues with an InstaPlant design: Please provide details of any issues with an InstaPlant design: InstaPlant - Missing Paperwork InstaPlant - Incorrect Design InstaPlant - Incorrect Size InstaPlant - Incorrect Plants Used InstaPlant - Missing Plants Other - please provide details below

How would you rate the overall quality of the plants received? How would you rate the overall quality of the plants received? Excellent Satisfactory Satisfactory - But With Some Issues Unsatisfactory

Please provide details of any quality issues: Please provide details of any quality issues: Blind Stemmed Dormancy issues Microprop mutation Too Old Plugs - Dead Plugs - Missing Poor - Weak - Unuseable Propagation Fault Scorched Stretched Too Dry Too Wet Trimmed Not to Required Specifcation Uneven Sizes Unrooted Poor Performance Other - please provide details below

Please provide details of any pests or disease found: Please provide details of any pests or disease found: Aphid Root Aphid Diamond Back Moth Leaf Hopper Leaf Miner Mealy Bug Thrip Tortrix Moth Two Spotted Mite Vine Weevil Whitefly Black Spot Botrytis Downy Mildew Fusarium Leaf Spots Liverwort Phytopthera Powdery Mildew Pythium Rhizoctonia Rust Thelaeviopsis Other - please provide details below

Comments / Further Details:

Packaging / Transport Packaging / Transport

Please select the packaging / transport method used: Please select the packaging / transport method used: Trolley Pallet (Trolley) Pallet (Boxed) Boxed Collect Other

How would you rate the overall quality of the packaging / transport? How would you rate the overall quality of the packaging / transport? Excellent Satisfactory Satisfactory - But With Some Issues Unsatisfactory

Please provide details of any issues with the packaging: Please provide details of any issues with the packaging: Box Insert Collapse Box Wet Box Packing Lacking Trolley - Shelf Collapse Trolley - Shelf Too Low

Please provide details of any issues with the transport: Please provide details of any issues with the transport: Damage - Split / Crushed Damage - Upturned Delay / Requested ETA Not Met Inappropriate Method of Transport Missing Parcel / Trolley Vehicle Size Delivered to the Wrong Location

Comments / Further Details:

Quality of Service Quality of Service

How would you rate the overall service received from Kernock Park Plants? How would you rate the overall service received from Kernock Park Plants? Excellent Satisfactory Satisfactory - But With Some Issues Unsatisfactory

Please provide details of any issues with the service received: Please provide details of any issues with the service received: Sales - Input Error Sales - Wrong Unit Size Accounts - Collection Discount Missing InstaPlant - Sales Error InstaPlant - Not Happy with Display Other - please provide details below

Comments: