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About Us Kernock Park Plants are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.
Our Contact details:
Kernock Park Plants
Pillaton, Saltash
Cornwall
PL12 6RY
Phone: +44 (0)1579 350561
Fax: +44 (0)1579 351151
Email: enquiries [at] kernock [dot] co [dot] uk
VAT Registration Number: GB 326 7561 45
EC Plant Passport: UK/EW 20268
Kernock Park Plants Ltd is a company registered in England and Wales with company number 3297350
Directors R F Harnett, J P Harnett |
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa and Mastercard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
Conditions of Sale
1. GENERAL
1.1 All orders are accepted subject to the provisions of these Conditions of Sale and the Trading Terms set out in the Catalogue supplied by KPP
1.2 The Catalogue does not constitute an offer to sell and KPP reserves the right to refuse or decline to accept any order.
1.3 The delivery to KPP of an order constitutes acceptance by the customer of these Conditions of Sale and the Trading terms of KPP.
1.4 Orders are accepted subject to availability at the time of despatch and acceptance of the order does not constitute guarantee of delivery.
1.5 If any part of these conditions is held to be unreasonable invalid or unlawful at law the Court or other competent tribunal shall have the power to strike out or override that part whether it be entire condition or conditions or parts thereof and to enforce these Conditions as if the unreasonable invalid or unlawful part or parts thereof aforesaid had not been included.
2. DELIVERY
2.1 KPP reserves the right to deliver the goods by split deliveries, in which event each delivery shall be deemed to constitute a separate contract. No failure by KPP in respect of any one or more split deliveries shall vitiate the contract or contracts in respect of previous deliveries.
2.2 Containers, stacking trolleys, shelves and extensions should be returned in good condition at the time of delivery. Should these items not be returned at that moment, the buyer should inform KPP immediately as to when the return can take place, rental costs and the costs of return transport will be charged, either by our transport companies, or by KPP.
3. NON PAYMENT
3.1KPP reserves the right to withhold deliveries until any outstanding payments under any other contract between KPP and the customer have been received.
3.2 The EU Directive on Late Payment and consequent UK legislation entitles KPP to: i.) A statutory right to interest at 8% over the BofE base rate on overdue payments; ii.) The right to reasonable compensation for debt recovery costs incurred as a result of late payment; and iii.) The right to challenge the imposition of grossly unfair terms and conditions where these undermine the terms of the legislation.
4. TITLE AND RISK
4.1 Risk in the goods shall pass to the customer when the goods are delivered to, or collected by, the customer or its agents.
4.2 Notwithstanding the provisions of Clause 4.1 hereof the title to the goods shall remain with KPP until payment of the same is received in full in accordance with the Trading Terms.
5. COMPLAINTS
5.1 Any complaint of non-delivery must be made to KPP within 4 days of notification of despatch having been sent by KPP to the customer.
5.2 Any complaint that any goods delivered are not of the correct quantity or description or have been delivered in a damaged state shall be notified to KPP by telephone or fax within 24 hours of their receipt by the customer and if required by KPP such complaint shall be confirmed in writing within 3 days of such notification.
5.3 Any complaint of alleged defect in the goods shall be notified to KPP within 7 days of delivery, or in the case of any alleged defect not reasonably apparent upon delivery, then within 7 days of the date upon which the defect actually did come to the notice of the customer, or might reasonably have been expected to come to his notice, whichever is the sooner.
5.4 In respect of complaint under this Condition KPP shall be afforded all reasonable facilities to investigate the complaint either by inspection of the goods at the place of delivery or by requiring the customer to return a sample of goods complained of to KPP forthwith on request.
5.5 No complaint under the terms of these Conditions of Sale can be considered unless clear proof is furnished to KPP that the goods alleged to be unsatisfactory were the goods supplied by KPP and that they were subsequently grown carefully and correctly throughout and subject only to such
6. EXTENT OF LIABILITY AND WARRANTIES
6.1 Every effort is made to ensure that plants supplied are true to type and free from pest or disease but any warranties or conditions whether express or implied as to quality of or fitness for the purpose supplied or productivity or freedom from pests or disease are expressly excluded.
6.2 Whilst any advice offered by KPP is given in good faith the health and growth of plants is affected by many matters and KPP shall not be liable for any consequences of any technical information recommendations statements or advice given by KPP or its staff or agents of KPP.
6.3 Where the customer deals as consumer within Section 12 of the Unfair Contract Terms Act 1977 the terms set out in Section 12, 14 and 1 5 of the Sale of Goods Act 1979 are implied into the contract.
6.4 KPP shall, at its option replace with similar goods any goods which do not comply with the contract, or allow the customer credit for the invoice value of the goods, or to the extent that the goods are not of KPP's processing or growth, assign to the customer (so far as KPP is able to do) any warranties given by the grower or processor of the goods to do so.
6.5 Where KPP is liable in accordance with this condition in respect of only some or part of the goods the contract shall remain in full force and effect in respect of the other part or parts of the goods and no set-off or other claim shall be made by the customer against or in respect of such other part or parts of the goods.
6.6 In no circumstance (save provided for in 6.7) shall the liability of KPP to the customer exceed the invoice value of the goods.
6.7 Notwithstanding any other provision hereof no liability of KPP for death or personal injury resulting from KPP's negligence is hereby excluded or limited.
7. FORCE MAJEURE
KPP shall not be responsible for delay in delivery or non-delivery of the goods or any part thereof occasioned by any Act of God, action by any Government, strike, lock-out, other industrial action, riot or civil commotion, breakdown of machinery, power failure, fire, failure of crop growth by KPP or on its behalf, loss and or detention at sea or any other contingency beyond its control. Should any of the goods be rendered unfit for delivery by reason of any of the above acts or events, the contract shall be deemed discharged.
8. DEFINITIONS - in these conditions:-
8.1 "KPP" means R F and J Harnett T/A Kernock Park Plants of Kernock Park, Pillaton, Saltash, Cornwall PL12 6RY.
8.2 "the customer" means the purchaser placing the order and entering into the contract with KPP
8.3 "the goods" means the plants or other goods, which are the subject of the contract. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0)1579 350561 (International +44 +44 (0)1579 350561) or fax us on +44 (0)1579 351151 or write to us at Pillaton Saltash Cornwall PL12 6RY United Kingdom |
Privacy Policy Kernock Park Plants do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes |
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